Terms and Conditions

Uluru Astro Tours (operated by Atrip) requires full payment at the time of booking. By booking a tour, you agree to the following Terms & Conditions, including our Cancellation and Photo Consent Policies.

General Tour Terms

  • All tours are non-smoking and non-drinking experiences. We reserve the right to refuse service to anyone who appears intoxicated at the time of pick-up.

  • Children must be actively supervised by a parent or guardian. A minimum of 1 adult per 2 children is required to ensure a positive experience for all guests.

  • Our guides are not professional astronomers, but they are knowledgeable and passionate storytellers trained in cultural and scientific sky interpretation.

  • Please be aware that weather and sky conditions can change, and we cannot guarantee full visibility or perfect clarity on any given night.

  • Tours may continue in partial or full cloud cover, using whichever parts of the sky are visible at the time.

  • We may adjust pick-up times on the day based on the weather forecast, moon phase, or sky conditions. You will receive confirmation via SMS and/or email, please ensure you have access to both on the day of your tour.

  • Guests cannot self-drive to our tour location, as we operate with a special after-hours permit to access the National Park. All participants must use our free hotel transfer.

 


 

Cancellation Policy

Uluru Astro Tours (operated by Atrip) makes every effort to operate all tours as scheduled. However, tours may need to be changed or cancelled at short notice due to weather, accessibility, or other events beyond our control.

To ensure the best possible experience, hotel pick-up times may also be adjusted on the day based on weather forecasts, moon phase, or sky conditions. You will be notified of any changes by email or text message, so please ensure you have access to both on the day of your tour.

If we cancel the tour:

If Uluru Astro Tours cancels your tour on the day, you will have the option to:

  • Rebook the tour for another available night, or

  • Receive a full refund (excluding booking fees and credit card surcharges)

If you cancel your booking:

  • Cancellations made more than 7 days before your tour date are eligible for a full refund,

  • Cancellations made 7 days or fewer before the tour are non-refundable.

Please note:

  • Booking fees and credit card surcharges are non-refundable under all circumstances.

All cancellations must be sent to us by:

  • Phone: 1800 565 788

  • Email: booking@atrip.com.au

Cancellations are only valid once received and acknowledged by our team.

If you booked through a travel agent or third-party website, their cancellation policy will apply.

Refunds will be processed within 10 business days, and where possible, will be returned to the original method of payment.

 


 

Photo Consent & Delivery

All guests receive a complimentary photo, delivered via a shared Flickr album within 48 hours of the tour. The album includes:

  • A photo of each group from the night

  • A few high-quality star photos from past tours (without guests), perfect for sharing or printing

By attending the tour, you consent to your photo being included in the shared album.

Prefer a Private Album?

If you prefer to receive your photo in a private Flickr album, we offer this for an administration fee of $20.

To request a Private Photo Link:

  • Email booking@atrip.com.au before your tour date

  • Include your booking name, tour date, and a photo or description of your group to help us identify your image

If you notify us on the night, you may also let the photographer know you’ve purchased a Private Photo Link.

If purchased by mistake, we're happy to offer a refund. Just contact us via email.


 

Tour Description


A stargazing experience like no other, beneath the Red Centre sky. Step into the stillness of the desert night for a truly unforgettable stargazing experience inside Uluru-Kata Tjuta National Park. Using the naked eye and our high-powered computerised telescope, our passionate guides will take you on a journey through stars, planets, constellations, and celestial stories—blending cultural and scientific perspectives in a way that’s both accessible and inspiring.

We operate from the Uluru Coach Sunset Viewing Area, one of the closest public viewpoints to Uluru itself. You'll enjoy stunning views of the rock during the tour, whether it's glowing under moonlight or silhouetted against a star-filled sky. The drive from Ayers Rock Resort takes approximately 15 minutes, and hotel pick-up is included.

Tour Timing

Tours begin about 1 hour after sunset, with first pick-ups usually between 7:30 PM and 8:50 PM, depending on the season. The exact pick-up time will be emailed to you on the day of your tour. Please allow approximately 90 - 120 minutes at the stargazing site.

When the moon is bright (above 90% illumination for most of the tour), we adjust our pick-up times slightly earlier to give you the best chance of capturing a photo under darker skies or catching the moonrise.

What You’ll See

From March to early November, the Milky Way is visible during tour hours, climbing high in the sky during winter and shining brightly in the cool, crisp desert air. During summer, the Milky Way sets earlier, but it becomes planet season! A great time to see Jupiter, Saturn, and constellations like Orion.

Every night brings something different, and our guides tailor each experience based on sky conditions, moon phase, and seasonal highlights.

Photos

We include a professional photo for each guest, free of charge. These are shared via a Flickr link within 48 hours of your tour. You’ll also receive access to a few high-quality, guest-free star photos to remember the night.

  • Want extra photos? You can purchase them for $20 each.

  • Prefer to receive your photo in a private album? You can request a Private Photo Link for $20, details in our FAQ.

What to Bring

  • Enclosed shoes (especially in summer—snakes can be active at night)

  • Water bottle (no food or water is provided)

  • Warm clothing in winter – jackets, gloves, beanies, and long pants are essential for cold desert nights

Important Notes

  • Guests cannot drive themselves to the tour site—we hold a special after-hours permit to access the National Park.

  • We ask that no food is eaten on the bus, but you’re welcome to enjoy snacks once we arrive.

  • If you’re doing another tour beforehand, we recommend avoiding dinner-inclusive experiences like Field of Light or Sounds of Silence on the same night, as there may not be enough time to join us.

Private & Group Bookings

For private tours, VIP experiences or groups of 20+ please email us at booking@atrip.com.au.